Frequently Asked Questions

  • My jewelry broke, can you repair it?

    Please send a photo of your jewelry to customerservice[at] and we will let you know if it’s able to be repaired.

    Cost of repair and shipping is $20.

  • Can I return an item?

    Yes, please send any items you’d like to return to our office at:

    Michal Golan Jewelry

    ATTN: Returns

    409 West 44th Street

    New York. NY, 10036

    Please include a copy of your order confirmation email in the package.

    We will refund you as soon as we receive your item(s).

  • Do you sell wholesale?

    Yes. To apply for a wholesale account. fill out the form on this page: Someone will contact you within 1-2 business days with your account information.

  • Can I visit your shop?

    Yes! Our studio store is located at 409 West 44th Street in NYC, open 11am-5pm weekdays and weekends by appointment only. Ring the last buzzer next to the door and someone will assist you. Feel free to stop by and browse!

  • When will my order ship?

    If the piece you ordered is in stock, it will usually ship in the next 1—2 business days. If the piece is not in stock. production can take an extra few days.