US Domestic ( Continental United States )
Customers pay for shipping. We ship all throughout the Continental United States and to PO boxes. We ship in USPS Priority Small Flat Rate box.
Insurance
USPS Priority Flat Rate includes up to $50 in insurance coverage. If you like to add additional coverage for large value shipments, please contact us.
Shipment Tracking
We will provide you with a tracking number once your order has been shipped.
We offer complementary shipping on orders over $75 (excluding taxes and shipping costs).
US Territories ( Outside Continental United States )
Customers pay for shipping. Customers choose between USPS and UPS shipping during checkout. We ship all throughout the United States territories and to PO boxes.
International Shipping
Customers pay for shipping. We ship all throughout the World ( Excluding those countries that UPS does not ship to - see more -)
We ship in UPS Ground or Worldwide Saver where applicable. Prices vary upon location and type of service.
Insurance
UPS includes insurance depending on the declared value of the parcel. If you like to add additional coverage for large value shipments, please contact us.
Customs
Customer is responsible for any customs tariffs on imported goods into their countries.
Shipment Tracking
We will provide you with a tracking number once your order has been shipped. ( NOTE : UPS provides limited tracking once parcel has left the United States - see more - )
If an item is in stock, customers also have the option of overnight or express shipping for an additional charge.
In stock items will ship within 1 to 2 business days. Items not in stock will ship within 3 to 4 business days. Orders can be processed 9 am to 5 pm eastern time Monday through Friday.
No signature is required for receipt.
Orders with multiple items will be shipped together once each piece is ready. Each piece comes in a decorative gift box with a designers biography card.
For more information about our shipping options and times check out the USPS website or UPS website.
If your package is lost or damage during transit please contact UPS or USPS customer service for help in recovering it.
NOTE : This excludes packages lost or stolen once they been delivered at your selected address.
Please contact us if you wish to make a return. To receive a full refund or exchange, returns must be postmarked within 10 days of arrival, unworn, and in original packaging. Customers pay return shipping, unless jewelry has arrived damaged.
Send returns to:
Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036
We offer free repairs. We can not guarantee we will be able to repair all items. Customers pay shipping costs. Repairs will not be made on items purchased from unauthorized retailers. Please contact us if you need an item repaired.
Send repairs to:
Michal Golan Jewelry
409 W. 44th St.
New York, NY 10036
We gladly accept payment through all major credit cards ( VISA, MASTERCARD, AMEX, DISCOVER ) & PAYPAL.
We will never sell your information or use it for any other purpose than to improve your shopping experience. We will not store credit card information without your permission. We do not charge your credit card until you have approved the charge.
We will store information about you such as name, address, email address, and past purchases. We may use your email address to contact you, if you are receiving information or promotions you do not wish to receive feel free to unsubscribe from our email list.
We utilize Google analytics to better understand our customers and improve our website. We use Google analytics cookies from Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, and Google Analytics Demographics and Interest Reporting to gather non-identifiable personal information. Gathering information allows us to better understand who our customers are and how to tailor the shopping experience, and our product to them. You can opt-out of cookies by going to your Google settings or use the Google Analytics Opt-out Browser Add-on.
We may use Google remarketing to advertise online. We may use cookies to optimize our online ads and base them on your past visits to the site. We may also use Google Display Network Impression Reporting or the DoubleClick Campaign Manager integration and related cookies to understand the effectiveness of our ads, the impressions, and how they relate to our site.
We will never sell your information or use it for any other purpose than to improve your shopping experience.
We utilize analytics to better understand our customers and improve our social media platforms.
We make sure all your personal information is secured and private .
We use reCAPTCHA and AlphaSSL 256 bit enable encryption.
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